Administrator / Secretarial Customer care

Atom I.T. Technics

Your job will be to administer and help the customer care team furnish quotes to clients, follow up on the clients request their work, be courteous, efficient and patient, as well as deal with telephone support/pricing requests.

You are also expected to deal directly with clients from time to time and solve any issues the customer may have in an efficient and customer-oriented manner.

Working hours will be as follows:

0830 - 1900Hrs - Monday to Friday (with a day off per week and a daily 30min break)

0900 - 1300Hrs - Saturday

(44 hour working week)

Please note these times may change. This will be discussed at the time of interview.

If you are interested in this post, please email your CV to the attention of the General Manager on the email provided

Qualifications

Be fluent in Maltese and English, both in written and spoken form.

Be a team player and ready to work in a fast paced environment.

Present yourself in a friendly, outgoing manner, be open to feedback, be patient and have an outstanding customer service understanding.

Be knowledgeable in I.T. Components and/or repairs that can be carried out (this will include tablets, laptops, smartphones etc) and be ready to learn.

Be organised and pro-active with experience in a similar position