Front Office Receptionist with Security duties

Care Rise Ltd

PrimeCare Ltd
Prime Care Ltd is seeking to recruit a Receptionist working on a full-time basis in a Residential Care home in Rabat, Malta. We are looking for someone with a friendly, dynamic and proactive approach. S/he will ensure that the highest standards of customer care are delivered. The Receptionist is required to work 12 hours shifts (including nights), and cover security duties.
Duties will include:

• Acting as a first point of contact to clients, visitors and suppliers, by greeting and directing as need be;
• Promote a professional image at all times and have good knowledge of the services offered;
• Administrative work; including answering of phone calls and emails;
• Keeping records, systems and files up to date;
• Sort and distribute mail;
• Dealing with all requests and queries in a professional and friendly manner, whether face-to face or over the telephone;
• Maintain security by patrolling the premises and make sure that safety procedures are being followed;

Qualifications

Qualifications / requirements:

• Have a valid Maltese Private Guard Licence
• Strong communication skills, both verbal and written, in English
• Customer service skills
• Able to prioritise tasks
• Have good knowledge of Microsoft applications (Word and Excel, Email);
• Maintains a positive attitude towards residents, guests, patients, and visitors
• Demonstrates attention to detail and thoroughness
• Be able to work under pressure