Computer Technician
MERLIN GROUP OF COMPANIES
Computer Technician
Established 30 years ago, Merlin Computers Ltd has established itself as one of the leading IT Solution providers and IT Hardware and software vendor in Malta
Working in close partnership with world-leading technology providers, we have been awarded the highest level of accreditation from global giants like Fujitsu, NetApp, Ruckus, Microsoft, Brocade, Kaspersky, Lifesize, Mutoh and other reputable vendors
As a Computer technician, your duties will include: troubleshooting and repair of various hardware components ranging from computers, laptops, printers and UPS units, maintenance and general support of desktop equipment, troubleshooting of clients’ systems and supporting customers over the phone.
The ideal person should have:
• Minimum of one-year experience in IT support
• Knowledge of Microsoft products MS Windows, MS Office, Office 365 and anti-virus and security products
• Basic understanding of WLAN technology and network systems
• Good command of written and spoken English
• High attention to detail, accuracy and efficiency and the ability to work with minimal supervision
• Sound knowledge of hardware components and desktop equipment
• Strong interpersonal skills and willingness to take ownership of a problem from start to finish
• A strong ability to understand the importance of delivering an excellent customer experience
• Previous work experience with an IT company both locally and overseas
Salary and incentives depend on previous experience
If you feel you are eligible for this post, please send an email highlighting your experience in IT Support
Qualifications
• Minimum of one-year experience in IT support
• Knowledge of Microsoft products MS Windows, MS Office, Office 365 and anti-virus and security products
• Basic understanding of WLAN technology and network systems
• Good command of written and spoken English
• High attention to detail, accuracy and efficiency and the ability to work with minimal supervision
• Sound knowledge of hardware components and desktop equipment
• Strong interpersonal skills and willingness to take ownership of a problem from start to finish
• A strong ability to understand the importance of delivering an excellent customer experience
• Previous work experience with an IT company both locally and overseas