Lifts Installer
Advent Lifts Services Ltd
Primary Purpose:
To install lifts on sites and ensure that the quality of installations and customer service remains at the highest levels.
Duties & Responsibilities
• Conduct new installations and resolve technical problems during job completion.
• Ensure that the material required for the job is picked up from the warehouse or any other site
as required and check that the material required is all included in the pick list prior leaving the
warehouse.
• Ensure that all extra/left over material is gathered and returned to the warehouse once the job
is completed for stock purposes.
• Ensure that services are provided to the highest quality and standard with due recognition of
the client.
• Ensure that all installations are snags free.
• Provide updates to the Installations Supervisor of the work in progress.
• Provide effective and timely communication to all stakeholders regarding technical information,
resolution of issues and achievement of milestones during installations.
• Build positive relationships with customers, apply excellent customer care at all times and
oversee the preservation of both the clients’ and company’s property and equipment.
• Be aware of any health and safety issues; also understand appropriately ergonomic
techniques.
• Attend any training provided by the Company and sit for the respective assessments
accordingly.
• Maintain customer’s trust relationship by keeping service information confidential.
• Follow all company’s filed procedures and protocols.
• Any other duties as may be necessary from time to time.
Attributes
• Conducts a professional behaviour with a positive ‘Can Do’ attitude.
• Organised, works independently and able to prioritise his/her work load.
• Strong customer services practices and skills.
• Punctual and dependable.
• A clear communicator and an active listener.
Qualifications
Requirements:
• Minimum of 3 year experience in a similar role within a technical industry preferably in the lifts
installations field.
• Excellent written and oral proficiency in English and preferably also Maltese.
• Strong proficiency with the Internet, Microsoft Office and electronic devices.
• A valid driving license.