Service Advisor

Burmarrad Commercials Ltd.

Our Company offers a comprehensive after sales service which includes servicing, spray painting, mechanical repairs and panel beating.

We are currently looking for a Full time Service Advisor join our growing team.

Duties and responsibilities include:

• Act as a first-point of contact for clients who enter the service reception
• Guide clients through the repair process, advising them and explaining of our processes and / or services
• Checks and does a full detailed inspection of vehicles upon arrival and before delivery, fumigates vehicles and updates the system accordingly
• Consult with workshop managers about necessary repairs and vehicle statuses, and ensures that vehicles will be ready for customer on time
• Calls clients to collect vehicles upon completion of service / repairs carried out
• Keeps records of the work that has been carried out and updates the system accordingly

Qualifications

The ideal candidate should:

• Be Customer Oriented
• Be Computer Literate
• Be Highly organised
• Have an O Level standard of education
• Have good communication skills, both verbal and written in English and Maltese
• Be Flexible with their work schedule, to meet the needs of the business.

Experience working in a similar environment, will be considered an asset, however training will be provided.
Only candidates currently living in Malta will be considered for this position.