IT Support Specialist
4Sight Technologies
We are looking for people with a positive support attitude that want to learn and grow with us. 4Sight Group is a leading IT company in Malta that has been established for more than 10 years.
RESPONSIBILITIES:
The selected candidate will be responsible mainly for first and second-level support, maintenance and troubleshooting on workstations, servers, networking equipment and others.
BENEFITS:
Working with us means more than just work. We offer:
• Chance of working on international and local projects
• Fresh and modern office environment
• Opportunities to grow with a growing team
• Exposure to new approaches and latest technologies on the market
• Opportunity to learn from experienced team members and mentors
WORKING HOURS AND SALARY:
• General working hours 8am – 5pm
• Possibility of overtime
• Might occasionally require shifts out of office hours.
• Salary within the Industry bracket for the role and negotiable depending on experience
• Fully Expensed Mobile contract
• Fully Expensed Vehicle
Qualifications
The ideal candidate should be in possession of:
• Cisco CCNA or Microsoft MCP, MCSE or MCSA certification
• Certification in Microsoft cloud technologies would be considered a plus but internal training will be provided.
• Diploma in IT mainly focusing on the hardware side
• Experience in using a ticketing system for support management
• Possess a valid driving license to drive in Malta.
• Can communicate efficiently in English.
EXPERIENCE
• Has a good knowledge of IT Systems and is used to work in an office environment.
• Should already have experience in a similar post ideally a minimum of 2 to years in an IT support role.
• Should have experience working on the latest Microsoft server OS.
• Ideally have experience with the Microsoft 365 suite, Azure and SharePoint Online
• Is capable of troubleshooting issues on the latest technologies.
• Has experience with managing user networks, servers, PCs and Layer 2 and 3 devices.
• Is meticulous, well organized and thinks outside the box
• Performs well under pressure
• Is an achiever and doesn’t shy away from responsibility
• Works well with minimal supervision
• Works well in a team