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Customer Service and IT Support Agent

Virtual Generation Limited


Job Details


We are a growing software development Company, currently looking for an Italian and English speaking Customer Service and IT Support agent to join our team.

Your main duties and responsibilities will include:

• Installation and configuration of local and network shared printers;
• Installation and configuration of antiviruses and firewalls;
• Provision of customer service through different means (phone, mail, chat etc.) in various languages (training will be provided).

It’s a great opportunity for someone looking for a young and dynamic environment.

Applications must be submitted via MaltaPark, by replying to this AD.

 

Qualifications / Experience


Skill and experiences:

• Fluency in Italian and English is a must;
• Excellent knowledge of Microsoft Windows
• Experience working with network protocols (Setting up VPNs, IP Address configuration, Remote Desktops, debugging of remote connection problems);
• Good knowledge of computer architecture (hardware and software);
• Using Viewing Devices to retrieve hardware inventory information;
• Customer – oriented approach;
• Working time flexibility.
 
Full Time 28/4/2017
Not Specified 1/6/2017
Not Specified 69460
27

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