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Front Desk Receptionist

Grand Hotel Gozo

Job Details

- Check-in and check-out of our guests, in a friendly and informative way, ensuring that all requirements are met during their stay
- You will be expected to be a point of contact for our guests should they have any queries, answering the telephone, providing assistance and delivering amazing hospitality
- Taking reservations of room bookings
- Dealing with postings for room charges, balancing and banking
- Liaising with all departments on a daily basis
- Ensure correct hand over procedure of daily business 

Qualifications / Experience

- Excellent written and communication skills (English and Maltese)
- Previous customer service experience; you must be passionate on delivering first class service every time
- Flexibility to work shifts, week-ends and public holidays
- Good range of administration skills and must be IT literate
- Have the ability to multi task
- The ideal candidate should be able to work under pressure and have strong organisational skills 
Full Time 18/5/2017
Not Specified 18/6/2017
22161000 70025
7 Reception

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