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Spanish or Italian Retention Team Leader

Zp-services


Job Details


Main responsibility:
- Provides overall leadership and direction to the team.
- Implements calling and campaign strategies as designed by management.
- Inspires and motivates others to perform well through the use of creative incentive and reward based programs.
- Takes responsibility for the agent's activities; provides regular performance feedback; improve processes.
- Meets challenges with resourcefulness.
- Inspires the trust of others; works ethically and with integrity; upholds organizational values
- Other duties as assigned by Management
 

Qualifications / Experience


- Previous experience in the same role
- Ability to work and produce under pressure with challenging targets
- Spanish or Italian Mother tongue - a must
- Good English level
- previous experience in financial sector and/or diploma in economics/finances is desirable and will be considered as advantage
- Strong communication skills
- Proficient using Microsoft Office Suite (Word, Excel and Outlook)
- Problem solving skills, initiative, proactive / pre-emptive and strong attention to detail  
Full Time 26/8/2017
Attractive 25/10/2017
+356 27781772 72517
12

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