Hostess
Toro Toro Restaurant Limited
TORO TORO RESTAURANT LTD is a steakhouse restaurant and represents Latin American culinary diversity in the hospitality industry.
We are looking for a Senior Server with a passion for hospitality and a drive for excellence to oversee and operate our well-established and highly-acclaimed restaurant, TORO TORO at Mercury Tower by Zaha Hadid Architects.
We are seeking a skilled and passionate Senior Server specializing in Latinoamerican cuisine to join our dynamic culinary team. As a Senior Server focusing on Latinoamerican Specialty Cuisine, you will play a pivotal role in delivering authentic flavors and exceptional dining experiences to our guests.
*Warmly greet guests as they enter and guide them to their tables, ensuring a welcoming first impression.
*Handle phone and online reservations, organize seating arrangements, and manage the waitlist during busy periods.
*Address guest inquiries, provide information about the menu and specials, and assist with special requests (e.g., dietary needs, event celebrations).
*Work with servers to monitor table turnover and maintain an efficient seating flow.
*Quickly address any guest concerns or complaints, ensuring a positive experience for all customers.
Qualifications
Qulifications:
*1+ year in customer service, preferably in a restaurant or hospitality setting.
*Strong verbal skills with a friendly and professional demeanor.
*Excellent multitasking skills and attention to detail.
*Positive attitude with a focus on guest satisfaction and problem-solving.
*Well-groomed, with a neat and professional appearance at all times.