Cinema Duty Manager

Tal-Lira Limited

Galleria Cinema Complex is looking for a dynamic individual who is passionate about working within a cinema environment to join its team.

Role:

The Duty Manager shall ensure a smooth day-to-day operation of the cinema complex, undertaking necessary tasks to achieve this aim.

Responsibilities:
• To supervise cinema complex crew ensuring a high level of customer service is provided at all
times.
• To communicate initiatives & changes to the cinema complex crew in a positive and
enthusiastic manner.
• To be proactive in dealing with issues, either relating to staff or customers.
• Comply with and maintain health, safety and hygiene standards
• Opening / closing of cinema including cash handling and opening & closing procedure
• Ensure the readiness and proper presentation of all areas of the location or within the complex
during operating hours
• Maintain work discipline and report any staff misconduct to superior, to report / feedback to
Manager for any course of action
• Conduct training and coaching of Cinema Service Crew
• Handling of group / school booking and events
• Familiar with breakdown / emergency procedures
• Perform special assignment and project as required

Qualifications

Background in staff supervision and customer care role

Excellent communication and organisational skills

Willingness to be completely hands on – in Box office, Kiosk, and Ushering

Self-starter, flexible in approach

Smart Appearance

Able to work weekdays, weekends and public holidays both day and evenings.

Willing to provide emergency cover if required