Sales Executive

Continental Cars Limited

Continental Cars are currently recruiting a full-time Sales Executive to join our Sales Team for the VW, Audi, SEAT and Porsche brands. As Sales Executive, your role will involve prospecting to new and existing customers, from enquiry to delivery and beyond. To develop and maintain full knowledge of all products, accessories, prices and key features of major competitors.

Tasks:
- To open and closes showroom and ensures that both the showroom and the vehicles are maintained in optimum condition at all times
- To establish and maintain an excellent relationship with customers, answers all queries related to the vehicles and attends to their requirements prior to and during the sale process
To promote and sell the brands to increase sales and brand knowledge with customers
To evaluate customer’s choice of product and price budget to help customers make smarter purchasing decisions
- To explain vehicle model features to customers and conduct test drives to encourage customers to purchase the vehicle
To handle all documentation related to the sale of the vehicles and collects payments (cash and / or cheque deposits) from customers upon sale of vehicle
- To make the necessary arrangements to check and prepare the vehicle upon the delivery to the customer and gives a thorough explanation to the customer regarding vehicle’s interior and controls
- To handle any complaints related to the sales department and inform the Sales Manager accordingly
- To report any cleaning or maintenance work required in the showroom to ensure that the showroom is maintained as per Franchise Standards

Qualifications

Knowledge:
- Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Good knowledge of the automotive industry
- Language – Knowledge to speak fluently in Maltese and English
- IT Proficiency - good working knowledge of Microsoft Applications especially in Excel and Outlook

Skills:
- Persuasion — Persuading others to change their minds or behavior
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Service Orientation — Actively looking for ways to help people
- Speaking — Talking to others to convey information effectively.
- Negotiation — Bringing others together and trying to reconcile differences.

Abilities:
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand
- Teamwork - Be able to work in a team and maintain relationships

Local and International training and will be given for the right candidate.

Applicants must have a clean driving license.