Restaurant Supervisor/Head Waiter

RR company

Manages daily restaurant operations, ensuring smooth service, staff performance, and guest satisfaction by handling hiring, training, scheduling, inventory, quality control, and customer complaint resolution, acting as a bridge between management and staff while upholding brand standards and health/safety rules.

Qualifications

Experience: Previous supervisory or significant restaurant experience.
Certifications: Food Handler's Permit
Leadership & Team Management: Motivating staff, training, scheduling, conflict resolution.
Communication: Excellent interpersonal, verbal, and written skills for staff and guests.
Customer Service: Guest-focused mindset, handling complaints.