Call Centre Agents

Centrecom Limited

Do you possess great communication skills, interested in customer care or want to work with a friendly, fun and creative team? If this sounds like you, read on…

We are looking for someone like you to join our expanding team.

You will be trained to become an expert in providing excellent service to our customers. You can choose to work either on 40 hours per week Monday to Friday.

As a Call Centre we offer our services via phone, email, live chat and social media. Ideal candidates will be trained to represent one of our Clients. The ideal candidate will be assisting our customers with any queries they might have.

What you’ll receive:
• We are a dynamic and innovative company and we seek candidates who have the same spirit.
• You will be joining a Company that values its Employees and invests in career growth.
• Full training will be provided for the first 4 to 5 weeks of employment.
• You will receive an hourly basic pay plus quarterly incentives based on performance and other
benefit schemes.

You will work with a team of professionals who are available to help you navigate and grow.

Qualifications

Requirements:
• One has to be fluent in Maltese and English, spoken and written in order to handle calls and emails in both languages;
• Good communication and listening skills are very important in this role;
A can do attitude and the ability to work on their own initiative with limited supervision;
• Computer literate, preferably in possession of an ECDL certificate;
• Previous experience in any customer care role is compulsory;
• A valid work permit is needed.